RETURNS & EXCHANGES
Can I return my item for a refund or exchange?
For Canadian orders, if for any reason you are not completely
happy with your purchase, we will happily accept a return for an exchange or full item refund within 14 days of receipt.
Items purchased on sale or with a discount code are FINAL SALE.
Please note. All international & US sale items are FINAL SALE
How can I make a return?
Please do your best to try on, handle and repackage the items
with care. Any merchandise returned must be received back
in its original condition - this means it must be unworn, undamaged, free of makeup,
pet hairs, deodorant and perfume and have all original tags attached.
1. Please fill in and include the returns form (included in your package) along with your returned item to enable us to identify you
and process your return as quickly as possible. If this is not present, a written note with all your details will suffice!
2. Reseal the package, enter a return address and ship back to us!
3. Mail back through Canada Post!
We always recommend returning your items via a recorded service as we unfortunately can't
be held responsible for any items that do not reach us. Packages MUST be sent through Canada Post.
Can I get my shipping fees back?
We regret to inform you that any original shipping fees or
return shipping charges are non-refundable, unless the error was made on our part.
Do I have to pay for return postages?
Unfortunately we're unable to cover return postage costs unless your item is faulty.