How do I track my order?
Please track your order through here babe.
How do I know which size to order?
We know how important getting the right size is babe. Our size guide features a breakdown of measurements and also an image with information on how to measure three key areas, the Bust, Waist and Hips.
What payment methods do you accept?
Visa, Mastercard, Paypal, Amex, Google Pay
How long does it take to process my order?
We work very hard to process orders as soon as possible.
Can I order by phone?
Unfortunately, we do not process any orders by phone. All orders must be placed directly on our online website
What shipping method is used?
We ship our packages via Canada Post
How can I contact RE ONA customer service?
Email us, or chat with us live through the store! We love hearing from our customers! Our customer service team is available for questions and inquiries you may have via email Monday-Sunday, 8am-5pm EST. Please allow up to 4 hours for a response.
Can I make changes to my order after it has been successfully placed?
Since we do our best to ship packages as promptly as possible, we are unable to make any changes to your order once it has been successfully placed and processed.